I accept returns on most items within 14 days of delivery. Art prints and other items marked final sale are not returnable. Please review the policies below before ordering. Questions? Feel free to contact me!
CONTACT INFO
Email: sales@espilane.com
Facebook Messenger: Espi Lane Tees & Clothing
Instagram Messaging: @espi_lane
PAYMENTS ACCEPTED
I accept major credit cards, PayPal, Apple Pay, Google Pay, Afterpay (no minimum), and Shop Pay (minimum $50). I reserve the right to refuse service. Orders flagged as medium or high risk for fraud will be canceled.
RETURNS AND EXCHANGES
Eligible items may be returned for a refund within 14 days of delivery. Items must be unused, unwashed, and in their original condition, with all tags, stickers, and protective packaging intact.
I do not accept the following returns:
Buyers are responsible for return postage. If a return causes an order to fall below the minimum for free shipping, the original shipping cost for the retained items will be deducted from the refund.
Return Address
ESPI LANE
300 S Thomas St Ste 302
Pomona CA 91766 USA
ART PRINTS
Please allow 3–5 business days for printing. Rush orders are not available. Art prints are final sale and cannot be returned or refunded. If your print arrives with an error or defect, please contact me for assistance with a replacement.
ORDER CHANGES AND CANCELLATIONS
Please contact me immediately if you need to change or cancel an order. Changes and cancellations may not be possible once an item has been printed, cut, or prepared for shipment, or a shipping label has been created. At that point, eligible items must be returned under the return policy.
FOUND AN ISSUE WITH YOUR ORDER?
Contact me as soon as possible if your order has an error or arrives damaged. Keep all tags and stickers attached, and include photos of any damage.Normal wear and tear on used items, including snags, tears, stains, and popped seams, is not covered.
SHIPPING AND TRACKING
Please allow up to 72 hours for tracking to update after a package is picked up or dropped off.
Packages with no delivery scan: If tracking has not updated or an order appears lost, contact me. After 10 days from the last tracking event, a refund, replacement, or carrier insurance claim may be available, depending on the circumstances.
Packages marked delivered: If tracking shows delivery but you haven't received your package:
Wholesale is available through Faire for select products: https://espilane.faire.com/user/sign-up.
Certain products sold here can expose you to chemicals, including di(2-ethylhexyl)phthalate (DEHP), diisononyl phthalate (DINP), bisphenol-A (BPA), cadmium, and lead or lead compounds, which are known to the State of California to cause cancer or birth defects or other reproductive harm. For more information, go to www.p65Warnings.ca.gov
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